Exchange
We know that sometimes you buy something that does not work out the way you had hoped, and for that reason we did our best to make an exchange policy that is helpful for you. If you are not fully satisfied with the products you bought, simply bring it back within 3 days of the receiving date to us by phone or messenger.
Items that you want to exchange/return must be unworn, unwashed and unused with all original pack attached. Items that are opened or damaged or do not have a receipt may be denied an exchange.
You are requested to inform Customer Service for any exchange within 3 days of receiving the product. We will get in touch to assist you in processing your return.
We will reimburse you with the amount paid for the product after we have physically received the product. Please note any shipping costs will not be credited.
Return
We give our best effort to ensure that the product(s) you ordered online meets your expectations, but occasionally orders may reach you in a manner that is not anticipated. We will rectify any such claims or discrepancies related to your purchase.
Any product would qualify as a return if it meets any of the following condition(s):
• Products with major quality defects
• Products damaged during shipment
• Wrong product, size or colour
• Product lost in shipment
You are requested to inform us for any change within 3 days of receiving the product. We will get in touch to assist you in processing your return.
If any fault is found from our end, we will compensate shipping and additional costs in regard to retrieving the faulty products.
For all the successful returns, we will reship the rightful product to you(based on availability).